Privacy Policy

    Last updated: December 2024

    1. Introduction

    Digineticx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

    2. Information We Collect

    We collect several types of information from and about users of our services: **2.1 Personal Information** - Name, email address, phone number, and company name - Contact information provided when you request a quote, subscribe to our newsletter, or contact us - Information provided during the recruitment process - Payment and billing information for our services **2.2 Technical Information** - IP address, browser type, operating system, and device information - Website usage data, including pages visited, time spent on pages, and navigation patterns - Cookies and similar tracking technologies (see our Cookie Policy) **2.3 Project-Related Information** - Project requirements, specifications, and technical details - Business information shared during consultations - Communication records and correspondence **2.4 Information from Third Parties** - Information from business partners and service providers - Publicly available information from professional networks and social media platforms

    3. How We Use Your Information

    We use the information we collect for the following purposes: **3.1 Service Delivery** - To provide, maintain, and improve our software development services - To process transactions and manage client relationships - To communicate with you about your projects and our services - To respond to your inquiries and provide customer support **3.2 Business Operations** - To manage our business operations and internal processes - To conduct quality assurance and project management - To comply with legal obligations and enforce our agreements - To protect our rights, property, and safety, and that of our clients **3.3 Marketing and Communications** - To send you newsletters, updates, and promotional materials (with your consent) - To inform you about new services, features, and industry insights - To conduct market research and analyze service usage patterns **3.4 Legal Compliance** - To comply with applicable laws, regulations, and legal processes - To respond to government requests and protect against fraud - To enforce our Terms of Service and other agreements

    4. Information Sharing and Disclosure

    We do not sell your personal information. We may share your information in the following circumstances: **4.1 Service Providers** - With third-party service providers who perform services on our behalf (e.g., cloud hosting, payment processing, analytics) - These providers are contractually obligated to protect your information and use it only for specified purposes **4.2 Business Transfers** - In connection with any merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity **4.3 Legal Requirements** - When required by law, court order, or government regulation - To protect our rights, property, or safety, or that of others - To investigate potential violations of our agreements or policies **4.4 With Your Consent** - We may share your information with third parties when you explicitly consent to such sharing

    5. Data Security

    We implement appropriate technical and organizational security measures to protect your personal information: - Encryption of data in transit and at rest - Secure access controls and authentication mechanisms - Regular security assessments and vulnerability testing - Employee training on data protection and privacy - Incident response procedures for security breaches However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

    6. Data Retention

    We retain your personal information for as long as necessary to: - Fulfill the purposes for which it was collected - Comply with legal, accounting, or reporting requirements - Resolve disputes and enforce our agreements When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

    7. Your Rights and Choices

    Depending on your location, you may have certain rights regarding your personal information: **7.1 Access and Portability** - Request access to your personal information - Request a copy of your data in a portable format **7.2 Correction and Deletion** - Request correction of inaccurate or incomplete information - Request deletion of your personal information (subject to legal requirements) **7.3 Opt-Out** - Unsubscribe from marketing communications - Disable cookies through your browser settings - Opt-out of certain data collection practices **7.4 Objection and Restriction** - Object to processing of your personal information - Request restriction of processing in certain circumstances To exercise these rights, please contact us using the information provided in Section 10.

    8. International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including: - Standard contractual clauses approved by relevant data protection authorities - Adequacy decisions recognizing equivalent levels of data protection - Other legally recognized transfer mechanisms

    9. Children's Privacy

    Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by: - Posting the updated policy on our website with a new "Last Updated" date - Sending an email notification to registered users (for significant changes) - Displaying a prominent notice on our website Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

    11. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: **Digineticx** Email: digineticx@gmail.com Address: 28 Southchurch Rd, Southend-on-Sea SS1 2ND United Kingdom We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.